Refund & Exchange Policy
30-Day Risk-Free Returns
Try your MakerJoy product with confidence. If you're not satisfied within 30 days of delivery, you can return it.
Return Conditions:
Product must be in like-new condition
Include all original packaging and accessories
Provide proof of purchase
Refund Process:
We inspect returns upon receipt
Approved refunds are issued to your original payment method within 7 business days
Contact your bank if refund doesn't appear - some banks need more processing time
Exchanges:
We immediately replace defective or damaged items
Return Shipping:
Customers are responsible for return shipping costs
Use a tracked shipping method
Wait for instructions from our team before returning
Need Help?
Email: support@mymakerjoy.com
Our team responds quickly to assist you
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